Touch’n Go launches e-Refund service! You can apply for a refund of the balance online
Touch’n Go card users should check their Touch’n Go card transaction records from time to time. If there is an error in deduction of the balance or Double Charge, then you can apply for a refund from them. Before, you had to go to the one-touch company to apply for a Refund, but now Touch’n Go has launched the E-Refund service. Now you can apply for a Refund by just applying online. It’s easy and convenient!
The following are the steps to apply for Refund online:
Step 1: Browse https://www.touchngo.com.my/personal.aspx
Step 2: Click e-Refund
Step 3: Click Tekan sini to enter the refund page
Step 4: Enter the card number and ID number
Step 5: Fill in personal information
Step 6: Enter the refund request details
Step 7: Check the information
Step 8: After successfully submitting the application, you will receive an email.
Step 9: If the application is approved, you can get a Refund within 30 days
