Original Penang Kayu Nasi Kandar Use Robot To Serves Food on Contactless Dining Experience
source originalpenangkayunasikandar
source originalpenangkayunasikandar
The Original Penang Kayu Nasi Kandar is taking a step closer to introduce robot servers to help serving food on contactless dining experiences. According to their Managing Director, Burhan Mohamed where they introduce the robot serves in March this year. This new attempt was to use the robot servers was also a part of their Covid-19 counter-measure as robots offering contactless services.
We in Original Penang Kayu Nasi Kandar always explore to be innovative and improve our quality of product and services. Our research department had taken a new initiative to explore if the use of robotic able to improve the customer service at our newly open citta mall branch.
Posted by Original Penang KAYU NASI Kandar on Wednesday, March 10, 2021
Burhan also mentioned that they have ordered four more robots which are expected to arrive in the middle of April this year. However, although the robot servers are convenient they still provide a challenge as it will involve space for the robot to travels around the restaurant.
Currently, the robot servers are programmed to deliver food and drinks only they won’t be able to clear up tables due to hygiene purposes. Since the robot servers have also been receiving positive feedback from their customers. The cost for this robot server is around RM43,000 per unit.
source originalpenangkayunasikandar