Take note if you’re still using Smart Tag OBU330 as there are No More After Sale Support for Smart Tag OBU330
As earlier announcement, Touch n Go (TnG) has made a statement that they will discontinue the fat version of Smart Tag OBU330 and now, they are announcing that they are no longer provide after-sales support for the Smart Tag OBU 330 device. This will be effective from July 1, 2018 onward.
After more than 10 years introduction to the market, this device will be discontinue as some of the spare parts for SmartTAG OBU 330 are no longer available in the market anymore.
TnG says that for OBU 330s that are currently in repair, the company will continue with repair works. After July 1, repair requests will no longer be entertained.
Worry not if you still have the fat smart tag as they still can’t be used but just if it’s spoiled, you can’t fix them and you would need to purchase a new one.
The common problem with this model of smart tag is that half the screen became blank and the user can’t couldn’t see my credit balance. But even so, people are still happy with the device as many claims that this version is much more durable than the newer version one.