17-23 November 2025: Gong Cha Malaysia: Free Basil Seeds with Any Drink Promotion

Tea lovers and beverage enthusiasts across Malaysia are in for a delightful treat this week as Gong Cha Malaysia rolls out an exclusive promotion that’s both refreshing and rewarding. From 17th to 23rd November 2025, Gong Cha is offering FREE basil seeds with any drink purchase – a small addition that packs a big punch in flavour, texture, and fun.

For those unfamiliar, basil seeds – often mistaken for chia seeds – have been popular in Asian drinks for years. These tiny seeds swell up when soaked in water and add a unique gelatinous texture to beverages, giving them a fun twist. Beyond the novelty, basil seeds also bring nutritional benefits. They are known to be high in fibre, which supports digestion, and can provide a cooling effect during Malaysia’s hot weather. Adding them to your favourite Gong Cha drink elevates a simple tea into a more indulgent, sensory experience.

The promotion is part of Gong Cha’s loyalty rewards programme, designed to make every visit more rewarding. Here’s how you can participate and make the most of this offer:

Firstly, if they aren’t already a member, customers need to sign up as a Gong Cha Royalty member. The membership costs just RM15 – a small investment considering the perks. As a Royalty member, they not only gain access to this promotion but also start accumulating points on every purchase. These points can later be redeemed for free drinks, toppings, and other special items, making the membership incredibly worthwhile for regular visitors.

Once a member, they can navigate to the rewards catalogue within the Gong Cha app or website. The free basil seeds topping will be listed there, and each member can redeem it up to five times during the promotional period. This means that if someone loves Gong Cha drinks, they can try the basil seeds topping with multiple orders throughout the week. This flexibility allows them to explore different beverages – from classic milk teas to fruity infusions – all while enjoying the added texture of the basil seeds.

One of the best aspects of this promotion is its simplicity. There’s no complicated process or hidden conditions. Simply become a Royalty member, browse the rewards catalogue, and redeem the free topping. This straightforward approach ensures that everyone – whether a first-time visitor or a long-time fan – can easily participate. It also adds an element of excitement, as they can experiment with different drinks and see which combinations they enjoy the most with the basil seeds.

But why should someone prioritise visiting Gong Cha during this week rather than at another time? Beyond the obvious benefit of the free topping, it’s a perfect opportunity to introduce friends or family to Gong Cha drinks. They could organise a small catch-up session, each trying a different beverage and topping combination, turning a simple tea run into a social and engaging experience. It’s also a cost-effective way to treat themselves or their companions to a little indulgence. With the Royalty programme, they earn points on every purchase, effectively giving them value for money long after the promotion ends.

In addition to the tangible benefits, there’s something satisfying about being part of a special campaign. Promotions like these give a sense of exclusivity – a feeling that they are enjoying something not everyone might be aware of or able to access easily. This week, Gong Cha is creating a small but exciting reason to step out, explore their local store, and enjoy a drink in a way that feels new and different. Even for those who frequent Gong Cha regularly, this topping adds a fresh twist to their standard orders, breaking routine and adding a bit of surprise to each sip.

For those concerned about availability, Gong Cha stores across Malaysia are equipped to handle these redemptions, but as always with popular promotions, early participation is advisable. It’s common for items in loyalty campaigns to run out towards the end of the promotional period, so planning visits in the earlier days – from 17th November – ensures they get their free basil seeds topping without disappointment.

The promotion also showcases Gong Cha’s commitment to enhancing customer experience. By pairing a simple beverage with a unique topping, they are not only adding variety but also demonstrating the value of their loyalty programme. It’s a subtle encouragement for customers to engage more deeply with the brand, explore the menu fully, and perhaps even discover new favourite drinks. For example, someone who usually orders a traditional milk tea might find themselves trying a fruit tea with basil seeds, leading to a delightful new combination that becomes a regular order.

Another point worth mentioning is the versatility of basil seeds. Unlike other toppings, they do not overpower the flavour of the drink. Instead, they complement the existing ingredients, giving a slight texture change and an interesting visual appeal. This means even those who are not usually adventurous with toppings might find it enjoyable. For those who love documenting their foodie experiences on social media, the added visual of floating basil seeds can make drinks look even more enticing, though the real pleasure comes from tasting and experiencing the texture firsthand.

Gong Cha’s approach to combining rewards and flavour innovation is an example of how modern beverage brands are connecting with their customers. By offering small but meaningful perks, they are keeping their regulars engaged while also attracting new patrons who might have been hesitant to try something different. This promotion, in particular, is perfectly timed for those looking for something refreshing before the end of the month or as a small treat during the workweek.

To fully enjoy this deal, they should consider a few tips:

• Check if their preferred Gong Cha outlet is participating in the promotion (most major outlets in Malaysia are included).

• Plan visits early in the day to avoid queues and ensure topping availability.

• Experiment with different drinks each day to maximise the five-time redemption allowance.

• Keep track of points accumulated through the Royalty programme, which can be redeemed for future free drinks or toppings.

All in all, this promotion is more than just a free topping. It’s a gateway to exploring Gong Cha’s menu in a fun and interactive way while making the most of their loyalty programme. It also highlights how small touches – like adding basil seeds – can transform an everyday beverage into a sensory experience. The week-long campaign encourages them to be a little more adventurous, engage with the brand, and enjoy quality drinks in a way that feels fresh and rewarding.

For anyone in Malaysia who enjoys bubble tea, fruity teas, or milk teas, this is a week to make Gong Cha their go-to destination. The combination of a free topping, the chance to earn loyalty points, and the simple joy of trying something new makes this a compelling reason to step into their nearest store. Whether they’re meeting friends, taking a break from work, or simply craving a refreshing drink, the promotion adds value and excitement to every order.

To sum up, the Gong Cha Malaysia promotion from 17th to 23rd November 2025 is a perfect example of a small reward that offers a lot of enjoyment. Becoming a Royalty member, redeeming free basil seeds up to five times, and experimenting with different beverages creates an experience that’s both fun and cost-effective. With its health benefits, unique texture, and opportunity to explore Gong Cha’s menu in new ways, this campaign is one that shouldn’t be missed. They not only get to enjoy their favourite drinks but also discover new favourites, all while accumulating points for future rewards.

Promotional/Event Details:
Date: 17-23 November 2025
Time: During Gong Cha operating hours
Venue: All participating Gong Cha Malaysia outlets
More info: Gong Cha Malaysia Facebook