Summer in Malaysia can get intensely hot, and there’s nothing better than a refreshing treat to cool down. If you’ve been a fan of Haidilao and love indulging in ice cream, then this promotion is tailor-made for them. Haidilao Malaysia has partnered with Nestlé Ice Cream to bring a delightful summer surprise for their customers. This collaboration is designed to make your dining experience even more enjoyable by combining the renowned Haidilao hotpot experience with the cool sweetness of Nestlé ice cream.
Starting 1 October 2025, patrons visiting Haidilao outlets across Malaysia can enjoy a complimentary Nestlé ice cream as part of their meal. That’s right—free ice cream! And for those who are lucky or adventurous, there’s a chance to win an entire box of Nestlé ice cream to take home. This isn’t just any ordinary ice cream giveaway; it’s a fun, interactive experience that adds an extra layer of excitement to the already incredible Haidilao dining atmosphere.
For anyone unfamiliar with Haidilao, it’s a restaurant that has earned a stellar reputation for its high-quality hotpot dishes and exceptional customer service. From the moment guests enter the restaurant, the experience is immersive and attentive. Staff members are known for going the extra mile to ensure diners feel welcomed, comfortable, and completely immersed in the hotpot experience. Now, with the Nestlé ice cream promotion, Haidilao adds a sweet twist to this already outstanding service.
Why should they make time for this promotion? Firstly, it’s not every day that free ice cream is offered alongside a hotpot meal. Summer in Malaysia is often unrelenting, and nothing refreshes quite like a creamy, cold dessert after a hearty, savoury meal. The combination of the warm, flavoursome hotpot with the coolness of Nestlé ice cream creates a balance of taste that’s both satisfying and memorable. It’s also an excellent opportunity to introduce friends and family to Haidilao if they haven’t visited before, making it a social outing as much as a culinary one.
Secondly, the promotion comes with the thrill of winning a whole box of Nestlé ice cream. This adds an element of excitement to the dining experience. Guests won’t just leave with a satisfied appetite—they might also walk away with a summer treat to enjoy later at home. This sense of anticipation, combined with the already welcoming environment at Haidilao, makes the promotion an experience worth participating in rather than just a simple giveaway.
The promotion is available at multiple Haidilao locations across Malaysia, ensuring that it’s accessible to a wide range of customers. This includes outlets in Kuala Lumpur, Selangor, Melaka, Penang, Kedah, and even East Malaysia. Each location maintains the signature Haidilao experience, so guests can expect the same high standard of service and quality of food regardless of which outlet they visit.
Moreover, the promotion is designed to complement Haidilao’s existing menu rather than compete with it. While the main attraction is undoubtedly the hotpot dishes—from rich broths to fresh ingredients and a wide variety of sauces—the addition of Nestlé ice cream serves as the perfect palate cleanser or dessert. It’s ideal for those who enjoy finishing their meals on a sweet note, and it’s equally appealing to families with children who often find ice cream irresistible.
Another reason to participate is the value proposition. In today’s world, promotions that give genuine perks without hidden conditions are rare. Haidilao’s collaboration with Nestlé ensures that diners receive tangible benefits without needing to meet complicated requirements. Simply dine at Haidilao, and they can enjoy their free Nestlé ice cream. For those lucky enough to win the box, the rewards are even sweeter. It’s an effortless way to elevate a regular dining outing into a memorable summer treat.
Haidilao has always been innovative in enhancing the customer experience, from offering complimentary snacks while waiting for a table to providing entertainment and games in certain outlets. This ice cream promotion is another example of how they continuously find ways to engage their patrons, making each visit more than just a meal but a fun and interactive experience.
From a practical standpoint, this promotion also encourages social dining. Hotpot is inherently a communal meal, often enjoyed with friends, family, or colleagues. The addition of Nestlé ice cream makes the experience even more shareable. Guests can discuss the flavours, decide on favourite combinations, or even take photos of their ice cream treat to remember the occasion. It’s the kind of promotion that not only satisfies the taste buds but also enhances social interaction, which is an essential aspect of dining out in Malaysia.
They should also consider the timing. With the promotion starting 1 October 2025, it coincides with a period when the weather is still quite warm, making ice cream an even more desirable treat. Planning a visit during this period allows them to enjoy the cool, refreshing dessert right when it’s most needed. Furthermore, since Haidilao outlets can get busy during peak hours, arriving early or making a reservation ensures a smoother experience, allowing them to fully enjoy both the hotpot and the ice cream without unnecessary wait times.
Haidilao Malaysia’s collaboration with Nestlé Ice Cream also demonstrates how two renowned brands can come together to create a unique, value-added experience for customers. For patrons, this means they’re not just getting a meal—they’re participating in a seasonal event that combines culinary delight with a touch of excitement. Promotions like this elevate ordinary dining into an event that can be anticipated, planned for, and thoroughly enjoyed.
Lastly, it’s worth noting the broader appeal. Whether they are a regular Haidilao visitor or someone curious to try it for the first time, this promotion is accessible to all. The free Nestlé ice cream offer, combined with the chance to win a full box, adds an element of fun that transcends age, making it ideal for families, groups of friends, or even solo diners looking for a little indulgence. The campaign is designed to spread joy, create memorable moments, and give guests a reason to keep coming back, not just for the food but also for the experiences surrounding it.
In conclusion, the Haidilao × Nestlé Ice Cream promotion is more than just a free dessert. It’s a carefully thought-out collaboration that enhances the dining experience, provides genuine value, and adds excitement to a visit. From the refreshing ice cream to the chance of winning a box to enjoy later, this promotion has been designed with the customer in mind. For anyone looking to cool down, enjoy high-quality hotpot, and perhaps take home a special treat, this is the perfect opportunity. Haidilao has once again proven that they understand the art of hospitality, and this summer, they’ve brought a little extra sweetness to the table.
For more information and updates on this promotion, guests can visit the official source: Haidilao Facebook.
Promotional/Event Details:
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Date: 1 October 2025 Onward
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Time: During Haidilao operating hours
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Venue: Haidilao outlets in Kuala Lumpur, Selangor, Melaka, Penang, Kedah, and East Malaysia
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