redONE Malaysia is having their Free Smartphones. Today, it has been announced that both vivo Malaysia and redONE Network Sdn Bhd will be working together and offer a new Mobile Number Portability (MNP) port-in service promotion.
What this means is that it will allow users who have a mobile postpaid or prepaid plan to switch to a redONE new plan and retaining the original phone number.
This also gets better, redONE is also offering a new postpaid + smartphone bundle plan for new MNP port-in users. So for those who sign up for the redONE postpaid SMART68 plan, they are entitled to a free vivo Y91C worth RM499 for 24 months.
The SMART68 features 15GB 4G LTE internet data, 5GB basic internet, unlimited calls to all networks and redVIDEO that enables users to watch online videos in HD (like YouTube, Neflix, iflix, dimsum, tonton, viu, and many more) with 10GB 4G internet data.
This promotion has already begun and will end on 31 August 2019. It’s also worth mentioning that for just aside from paying RM68 per month (excluding Service Tax), there’s also an advance payment of 3 months amounting to RM220 (inclusive of 6% Service Tax) that will be used to offset the first 3 months’ bills. Furthermore, Celcom and other Celcom MVNOs aren’t allowed to jump on this plan since they are practically under the same roof.
To subscribe, you can visit the nearest redONE Premier Shops or redONE Branches while stock lasts. For more information on redONE Postpaid SMART68 plan, logon to redONE.com.my or redONE’s Facebook page.
FREE VIVO Y91C (SMART68-24M)
What is this promotion all about?
This is an exclusive device and postpaid plan bundle promotion for non-Celcom MNP users to switch to redONE. You can get a FREE VIVO Y91C when you subscribe to a redONE SMART68-24M plan
How long is the promotion period?
This promotion starts from 29 May to 31 August 2019.
Where can I sign up for this promotion?
You can sign up at any redONE Premier Shop & redONE Branches.
Who is eligible to sign up for this promotion?
This promotion is open to all NON CELCOM MNP port in numbers only.
I am an existing RP8 customer with 3 months contract remaining. Am I allowed to sign up for this phone bundle promotion?
No, you cannot. However, you can port in a number to enjoy this offer.
Is there any Registration Fee required for this promotion?
Yes, you will need to pay RM50 Registration Fee to sign up for this promotion.
Is there any device upfront payment required for this promotion?
There is no upfront payment required for the device(s). The device is given to you for FREE when you subscribe to a redONE SMART68-24M plan.
Is there any advance payment required for this promotion?
Yes. You will need to pay a 3-month commitment fee in advance (RM220 inclusive of 6% Service Tax). However, the advance payment will be used to offset your monthly bill from redONE.
Will I be tied to a contract if I sign up for this promotion?
Yes, this promotion is subject to a contract period of 24 months.
Why do I need to sign a contract to enjoy this promotion?
This is a subsidised device and Postpaid plan bundle promotion from redONE and the contract is to ensure that you will remain as a redONEcustomer for a set period of time.
I signed up for this promotion. What happens when if I exceeded the allocated monthly data quota?
Once you have exceeded the monthly allocated data quota, your data connection will be throttled to a maximum of 64kbps, depending on your location and current network condition.
Can I port in my number from other telco operator to enjoy this offer?
Yes, you can. SMART68-24M Postpaid plan is available for all MNP port-in users except for CELCOM and/or Celcom MVNOs.
Do I need to pay for the advance payment when I request to port in my line to this promotion?
No, the advance payment will be collected after the MNP port in request is successful. You will need to go back to the branch or Premier Shop where you requested for the line to be ported in.
After I have signed up for this promotion, am I allowed to upgrade my monthly data quota?
No, you cannot upgrade your monthly data quota. However, you can purchase Data Top Up to enjoy the 4G LTE speed once you have fully utilised your plan’s monthly data quota.
What happens if I terminated my Postpaid line within the contract period?
You will incur the early termination penalty as per your signed contract. The early termination penalty will be RM500. If you take a premium number, the early termination penalty will be RM68 x the balance of the contract month(s).
How can I check the stock availability in redONE Premier Shop? Will this information be available in your redONE website?
No, the information is not available in the redONE website. Please walk in to the nearest redONE Branch or redONE Premier Shop to check on stock availability.
What is the warranty period of the device(s)?
All device(s) comes with the standard 1-year manufacturer warranty period.
Do we get to choose the colour of the FREE VIVO Y91C?
Yes. The FREE VIVO Y91C comes in Fusion Black and Ocean Blue. However, these colours are subject to availability.
If my phone is faulty, where can I go to repair it?
For any after sales enquiry, customers must refer back to the manufacturer and visit an authorised Vivo Support Centre. For the nearest centre, please visit:
https://www.vivo.com/my/support/serviceCenter
FREE Samsung A10 (BUNDLE68-24M)
What is this promotion all about?
This is an exclusive device and postpaid plan bundle promotion from redONE, in partnership with Citibank. redONE Postpaid BUNDLE68-24M plan is offered ONLY to Citibank credit card holders. You can get a FREE Samsung A10 when you subscribe to a redONE BUNDLE68-24M plan.
How long is the promotion period?
This promotion starts from 27 May to 31 August 2019.
Where can I sign up for this promotion?
You can sign up at any redONE Premier Shops & redONE Branches.
Who is eligible to sign up for this promotion?
This promotion is open to all Citibank credit card holders who would like to sign up for a new line with redONE or would like to MNP port-in to redONE.
I am an existing RP8 customer with remaining 3 months contract. Am I allowed to sign up for this phone bundle promotion?
No, you cannot. However, you can sign up a new line or port in a number to enjoy this offer.
Is there any Registration Fee required for this promotion?
Yes, you will need to pay RM50 Registration Fee to sign up for this promotion.
Is there any device upfront payment required for this promotion?
There is no upfront payment required for the device(s). The device is given to you FREE when you subscribe to a redONE BUNDLE68-24M plan.
Is there any advance payment required for this promotion?
Yes, you will need to pay a full 24-month commitment fee in advance (including service tax) via the Citibank Credit Card EPP programme. However, the advance payment will be used to offset your monthly bill from redONE.
Will I be tied to a contract if I sign up for this promotion?
Yes, this promotion is subject to a contract period of 24 months.
Why do I need to sign a contract to enjoy this promotion?
This is a subsidised device and Postpaid plan bundle promotion from redONE and the contract is to ensure that you will remain as a redONEcustomer for a set period of time.
I signed up for this promotion. What happens if I exceeded the allocated monthly data quota?
Once you have exceeded the monthly allocated data quota, your data connection will be throttled to a maximum of 64kbps, depending on your location and current network condition.
Can I port in my number from other telco operator to enjoy this offer?
Yes, you can.
Do I need to pay for the advance payment when I request to port in my line to this promotion?
No, the advance payment will be collected after the MNP port in request is successful. You will need to go back to the branch or Premier Shop where you requested for the line to be ported in.
After I have signed up for this promotion, am I allowed to upgrade my monthly data quota?
No, you cannot upgrade your monthly data quota. However, you can purchase Data Top Up to enjoy the 4G LTE speed once you have fully utilised your plan’s monthly data quota.
What happens if I terminated my Postpaid line within the contract period?
You will incur the early termination penalty as per your signed contract. The early termination penalty will be RM500. If you take a premium number, the early termination penalty will be RM68 x the balance of the contract month(s).
How can I check the stock availability in redONE Premier Shop? Will this information be available in your redONE website?
No, the information is not available in the redONE website. Please walk in to the nearest redONE Branch or redONE Premier Shop to check on stock availability.
What is the warranty period of the device(s)?
All device(s) comes with the standard 1-year manufacturer warranty period.
Do we get to choose the colour of the FREE Samsung A10?
Yes. The FREE Samsung A10 comes in Black and Blue. However, these colours are subject to availability.
If my phone is faulty, where can I go to repair it?
For any after sales enquiry, customers must refer back to the manufacturer and visit an authorised Samsung Support Centre. For the nearest centre, please visit:
https://www.samsung.com/my/support/service-centre/
Date: 11th June 2019 Onwward
Available at: redONE Online
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