{"id":3625,"date":"2018-09-17T09:03:36","date_gmt":"2018-09-17T01:03:36","guid":{"rendered":"https:\/\/www.everydayonsales.com\/news\/?p=3625"},"modified":"2018-09-17T09:03:36","modified_gmt":"2018-09-17T01:03:36","slug":"6-things-about-your-touch-n-go-card-that-you-might-not-know","status":"publish","type":"post","link":"https:\/\/www.everydayonsales.com\/news\/6-things-about-your-touch-n-go-card-that-you-might-not-know\/","title":{"rendered":"6 Things About Your Touch \u2018n Go Card That You Might Not Know"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3631\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-2.jpg\" alt=\"\" width=\"770\" height=\"480\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-2.jpg 770w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-2-300x187.jpg 300w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-2-768x479.jpg 768w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-2-585x365.jpg 585w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<p>Touch &#8216;n Go is something that is no stranger to Malaysian and we used it almost everyday. Whether it&#8217;s for parking, toll or even for shopping too. The Touch \u2018n Go card has become an essential part of most Malaysians wallet<\/p>\n<p>But there are probably a few things that you might not know about your card and in this segment, we are letting you know so you can fully utilise your card!<\/p>\n<h4>1. Touch &#8216;n Go has expiry date<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3633\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go.png\" alt=\"\" width=\"1336\" height=\"628\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go.png 1336w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-300x141.png 300w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-768x361.png 768w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1024x481.png 1024w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1170x550.png 1170w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-585x275.png 585w\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" \/>Like every other card, Touch &#8216;n Go has an expiry date. Many of us are not aware but it&#8217;s actually stated on the card.\u00a0You can check the\u00a0 expiration date listed on the back if you look closely enough.<\/p>\n<p>If you&#8217;re wondering what you can do if your card expired, worry not as here is 2 things that you can do<\/p>\n<ol>\n<li>Head to either a PLUS Customer Service Centre (you can check where they are here) or to a Touch \u2018n Go Hub (Bangsar South or Nu Sentral)<\/li>\n<li>You will have the option to either get a refund or your balance deposited into a new card.<\/li>\n<\/ol>\n<h4>2. If you purchased new card, there are 1 month warranty period<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3632\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1.png\" alt=\"\" width=\"1340\" height=\"550\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1.png 1340w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1-300x123.png 300w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1-768x315.png 768w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1-1024x420.png 1024w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1-1170x480.png 1170w, \/wp-content\/uploads\/sites\/5\/2018\/09\/touch-n-go-1-585x240.png 585w\" sizes=\"auto, (max-width: 1340px) 100vw, 1340px\" \/><\/p>\n<p>This is something that not many know is that if you\u00a0buy a new card, you actually have a one-month warranty period that comes with it. So you don&#8217;t have to buy new card if the card is proven to be faulty and you can get a replacement card free of charge!<\/p>\n<h4>3. RM10\u00a0will be charged to replace\u00a0a Touch \u2018n Go card that\u2019s faulty<\/h4>\n<p>If you already have an existing Touch \u2018n Go card and warranty is expired and it&#8217;s not working properly then you need to be prepared to pay for a replacement card. It&#8217;s not too expensive where only RM10 to replace it but no charge is better then kena charging!<\/p>\n<h4>4.\u00a0 Your card will be deactivated when not used for a certain period of time<\/h4>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3331\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/08\/touchngo.png\" alt=\"\" width=\"1440\" height=\"564\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/08\/touchngo.png 1440w, \/wp-content\/uploads\/sites\/5\/2018\/08\/touchngo-300x118.png 300w, \/wp-content\/uploads\/sites\/5\/2018\/08\/touchngo-768x301.png 768w, \/wp-content\/uploads\/sites\/5\/2018\/08\/touchngo-1024x401.png 1024w, \/wp-content\/uploads\/sites\/5\/2018\/08\/touchngo-1170x458.png 1170w, \/wp-content\/uploads\/sites\/5\/2018\/08\/touchngo-585x229.png 585w\" sizes=\"auto, (max-width: 1440px) 100vw, 1440px\" \/><\/p>\n<p>You need to use your Touch \u2018n Go card every now and then, and if there is . no usage in\u00a0certain duration, your Touch \u2018n Go card will be deactivated. The period for this inactivity is 12 months. So make sure you use your card to avoid sudden deactivation from the Touch &#8216;n Go<\/p>\n<h4>5. If your card is inactive, you will be penalised<\/h4>\n<p>You need to keep you card active because\u00a0if your Touch \u2018n Go card becomes dormant, you\u2019re already charged RM5. This amount will be charged\u00a0 either from the deposit or from the balance of the unutilised card. After that, you will be charged RM5 for every 6 months that the card remains inactive<\/p>\n<h4>6.\u00a0You can get a refund if you get overcharged<\/h4>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-1347\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/01\/TouchnGo-630x400.jpg\" alt=\"\" width=\"743\" height=\"472\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/01\/TouchnGo-630x400.jpg 630w, \/wp-content\/uploads\/sites\/5\/2018\/01\/TouchnGo-630x400-300x190.jpg 300w\" sizes=\"auto, (max-width: 743px) 100vw, 743px\" \/><\/p>\n<p>If you have been overcharged by Touch &#8216;n Go, worry not as you will still get your refund. But the only thing is that you probably have to wait for a bit and it would take around 30 days for the process to be completed. If you need more clarificaton, just contact their customer service for assistance <a href=\"http:\/\/www.touchngo.com.my\/CMS\/Personal\/Customer-Service\/Customer-Service\/\" target=\"_blank\" rel=\"noopener\"><em>here<\/em><\/a>.<\/p>\n<p>So this wraps up of the 6 things that you need to know bout Touch &#8216;n Go. If you\u2019re curious about the other features of your Touch\u2019n Go card, you can check out more info <a href=\"http:\/\/www.touchngo.com.my\/WebLITE\/Applications\/WCM\/uploaded\/docs\/Others\/FAQ\/TOUCHNGOCARD\/%5B2018-06-01%5DFAQ_Generic_Card-R2.pdf\" target=\"_blank\" rel=\"noopener\"><em>here<\/em><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Touch &#8216;n Go is something that is no stranger to Malaysian and we used&hellip;<\/p>\n","protected":false},"author":3,"featured_media":3631,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[67],"tags":[159],"class_list":["post-3625","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle","tag-touch-n-go"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 Things About Your Touch \u2018n Go Card That You Might Not Know - 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