{"id":1587,"date":"2018-04-05T16:01:51","date_gmt":"2018-04-05T08:01:51","guid":{"rendered":"https:\/\/www.everydayonsales.com\/news\/?p=1587"},"modified":"2018-04-05T16:03:08","modified_gmt":"2018-04-05T08:03:08","slug":"you-can-book-a-mas-flight-using-facebook-messenger","status":"publish","type":"post","link":"https:\/\/www.everydayonsales.com\/news\/you-can-book-a-mas-flight-using-facebook-messenger\/","title":{"rendered":"You Can Book a MAS Flight Using Facebook Messenger"},"content":{"rendered":"<p>It&#8217;s crazy how technology can go &#8230;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1588\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-2.jpg\" alt=\"\" width=\"700\" height=\"467\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-2.jpg 700w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-2-300x200.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<h4>You can now Book a MAS Flight Using Facebook Messenger<\/h4>\n<p>Nope, I am kidding you not. Malaysian <a class=\"thirstylink\" target=\"_blank\" title=\"Malaysia Airlines\" href=\"https:\/\/www.everydayonsales.com\/news\/go\/malaysia-airlines\/\" data-nojs=\"1\" data-shortcode=\"true\">Airlines<\/a> understand your pain going through the booking flight process and it&#8217;s introducing book via Facebook Messenger. With this initiative,\u00a0it will make your bookings and overall experience way more seamless.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1589\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger.jpg\" alt=\"\" width=\"700\" height=\"420\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger.jpg 1240w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-300x180.jpg 300w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-768x461.jpg 768w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-1024x614.jpg 1024w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-1000x600.jpg 1000w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-400x240.jpg 400w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>On 3rd March, <a class=\"thirstylink\" target=\"_blank\" title=\"Malaysia Airlines\" href=\"https:\/\/www.everydayonsales.com\/news\/go\/malaysia-airlines\/\" data-nojs=\"1\" data-shortcode=\"true\">MAS<\/a> chief commercial officer\u00a0Arved von zur\u00a0Muehlan has revealed three new digital initiatives (as reported by <a href=\"https:\/\/www.thestar.com.my\/business\/business-news\/2018\/04\/03\/malaysia-airlines-to-allow-travellers-to-book-on-facebook\/\" target=\"_blank\" rel=\"noopener\"><em>The Star<\/em><\/a>), which are:<\/p>\n<ul>\n<li>MHguardian<\/li>\n<li>MHfeedback<\/li>\n<li>MHchat<\/li>\n<\/ul>\n<p>Why the are having these new initiatives is because they would want to improve and enhance the overall customer travel experience with <a class=\"thirstylink\" target=\"_blank\" title=\"Malaysia Airlines\" href=\"https:\/\/www.everydayonsales.com\/news\/go\/malaysia-airlines\/\" data-nojs=\"1\" data-shortcode=\"true\">MAS<\/a>.<\/p>\n<p>So what are the 3 new initiative? It&#8217;s basically an apps and here is the breakdown:<\/p>\n<p><strong>1. MHguardian <\/strong><\/p>\n<p>This new app, which is set to launch by Q3 of 2018, enables parents and guardians to track unaccompanied minors throughout their travel with <a class=\"thirstylink\" target=\"_blank\" title=\"Malaysia Airlines\" href=\"https:\/\/www.everydayonsales.com\/news\/go\/malaysia-airlines\/\" data-nojs=\"1\" data-shortcode=\"true\">MAS<\/a>. Besides being able to monitor the safety of minors, the app will also be extended to support\u00a0unaccompanied elderly passengers and passengers with special needs.<\/p>\n<p><strong> 2. MHfeedback <\/strong><\/p>\n<p>This is now already available for download. This app basically allows passengers to instantly share any feedback regarding their experience with <a class=\"thirstylink\" target=\"_blank\" title=\"Malaysia Airlines\" href=\"https:\/\/www.everydayonsales.com\/news\/go\/malaysia-airlines\/\" data-nojs=\"1\" data-shortcode=\"true\">MAS<\/a>. Best part? They can do so anonymously! Your complain is safe and now one will know &#8230; shhhhh<\/p>\n<p><strong>3. MHchat <\/strong><\/p>\n<p>It is an interactive Facebook Messenger BOT. It allows all <a class=\"thirstylink\" target=\"_blank\" title=\"Malaysia Airlines\" href=\"https:\/\/www.everydayonsales.com\/news\/go\/malaysia-airlines\/\" data-nojs=\"1\" data-shortcode=\"true\">Malaysia Airlines<\/a>\u2019 passengers to make bookings, payment and retrieve their flight itinerary. Through the integration of AI, the BOT delivers an experience just like with a real customer service agent. How cool is that?!! You can now just Book a <a class=\"thirstylink\" target=\"_blank\" title=\"Malaysia Airlines\" href=\"https:\/\/www.everydayonsales.com\/news\/go\/malaysia-airlines\/\" data-nojs=\"1\" data-shortcode=\"true\">MAS<\/a> Flight Using Facebook Messenger. Dang .. now you don&#8217;t have to deal with a real person and\u00a0thing just got easier!<\/p>\n<p>With these initiative, it&#8217;s surely help improve a lot on the customer experience and do save up a lot of hassle!<\/p>\n<p>You can go here and check out <a href=\"https:\/\/www.facebook.com\/malaysiaairlines\/\" target=\"_blank\" rel=\"noopener\"><em>Malaysia Airlines&#8217;s Facebook<\/em><\/a>:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s crazy how technology can go &#8230; You can now Book a MAS Flight&hellip;<\/p>\n","protected":false},"author":3,"featured_media":1588,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[89],"tags":[257,253,252,256,255,254],"class_list":["post-1587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-book-a-mas-flight-using-facebook-messenger","tag-malaysian-airlines","tag-mas","tag-mhchat","tag-mhfeedback","tag-mhguardian"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>You Can Book a MAS Flight Using Facebook Messenger - EverydayOnSales.com News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.everydayonsales.com\/news\/you-can-book-a-mas-flight-using-facebook-messenger\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"You Can Book a MAS Flight Using Facebook Messenger - EverydayOnSales.com News\" \/>\n<meta property=\"og:description\" content=\"It&#8217;s crazy how technology can go &#8230; 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