{"id":1587,"date":"2018-04-05T16:01:51","date_gmt":"2018-04-05T08:01:51","guid":{"rendered":"https:\/\/www.everydayonsales.com\/news\/?p=1587"},"modified":"2018-04-05T16:03:08","modified_gmt":"2018-04-05T08:03:08","slug":"you-can-book-a-mas-flight-using-facebook-messenger","status":"publish","type":"post","link":"https:\/\/www.everydayonsales.com\/news\/you-can-book-a-mas-flight-using-facebook-messenger\/","title":{"rendered":"You Can Book a MAS Flight Using Facebook Messenger"},"content":{"rendered":"<p>It&#8217;s crazy how technology can go &#8230;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1588\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-2.jpg\" alt=\"\" width=\"700\" height=\"467\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-2.jpg 700w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-2-300x200.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<h4>You can now Book a MAS Flight Using Facebook Messenger<\/h4>\n<p>Nope, I am kidding you not. Malaysian Airlines understand your pain going through the booking flight process and it&#8217;s introducing book via Facebook Messenger. With this initiative,\u00a0it will make your bookings and overall experience way more seamless.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1589\" src=\"https:\/\/www.everydayonsales.com\/news\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger.jpg\" alt=\"\" width=\"700\" height=\"420\" srcset=\"\/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger.jpg 1240w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-300x180.jpg 300w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-768x461.jpg 768w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-1024x614.jpg 1024w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-1000x600.jpg 1000w, \/wp-content\/uploads\/sites\/5\/2018\/04\/Book-a-MAS-Flight-Using-Facebook-Messenger-400x240.jpg 400w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p>On 3rd March, MAS chief commercial officer\u00a0Arved von zur\u00a0Muehlan has revealed three new digital initiatives (as reported by <a href=\"https:\/\/www.thestar.com.my\/business\/business-news\/2018\/04\/03\/malaysia-airlines-to-allow-travellers-to-book-on-facebook\/\" target=\"_blank\" rel=\"noopener\"><em>The Star<\/em><\/a>), which are:<\/p>\n<ul>\n<li>MHguardian<\/li>\n<li>MHfeedback<\/li>\n<li>MHchat<\/li>\n<\/ul>\n<p>Why the are having these new initiatives is because they would want to improve and enhance the overall customer travel experience with MAS.<\/p>\n<p>So what are the 3 new initiative? It&#8217;s basically an apps and here is the breakdown:<\/p>\n<p><strong>1. MHguardian <\/strong><\/p>\n<p>This new app, which is set to launch by Q3 of 2018, enables parents and guardians to track unaccompanied minors throughout their travel with MAS. Besides being able to monitor the safety of minors, the app will also be extended to support\u00a0unaccompanied elderly passengers and passengers with special needs.<\/p>\n<p><strong> 2. MHfeedback <\/strong><\/p>\n<p>This is now already available for download. This app basically allows passengers to instantly share any feedback regarding their experience with MAS. Best part? They can do so anonymously! Your complain is safe and now one will know &#8230; shhhhh<\/p>\n<p><strong>3. MHchat <\/strong><\/p>\n<p>It is an interactive Facebook Messenger BOT. It allows all Malaysia Airlines\u2019 passengers to make bookings, payment and retrieve their flight itinerary. Through the integration of AI, the BOT delivers an experience just like with a real customer service agent. How cool is that?!! You can now just Book a MAS Flight Using Facebook Messenger. Dang .. now you don&#8217;t have to deal with a real person and\u00a0thing just got easier!<\/p>\n<p>With these initiative, it&#8217;s surely help improve a lot on the customer experience and do save up a lot of hassle!<\/p>\n<p>You can go here and check out <a href=\"https:\/\/www.facebook.com\/malaysiaairlines\/\" target=\"_blank\" rel=\"noopener\"><em>Malaysia Airlines&#8217;s Facebook<\/em><\/a>:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s crazy how technology can go &#8230; You can now Book a MAS Flight&hellip;<\/p>\n","protected":false},"author":3,"featured_media":1588,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[89],"tags":[257,253,252,256,255,254],"class_list":["post-1587","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-book-a-mas-flight-using-facebook-messenger","tag-malaysian-airlines","tag-mas","tag-mhchat","tag-mhfeedback","tag-mhguardian"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>You Can Book a MAS Flight Using Facebook Messenger - EverydayOnSales.com News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.everydayonsales.com\/news\/you-can-book-a-mas-flight-using-facebook-messenger\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"You Can Book a MAS Flight Using Facebook Messenger - EverydayOnSales.com News\" \/>\n<meta property=\"og:description\" content=\"It&#8217;s crazy how technology can go &#8230; 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